Julie Swinsco Website Privacy Policy

1. Information I Collect

I collect two types of data:

Non-Personal Information:

• Device and browser details (e.g. browser type, operating system)
• IP address (in anonymised form), pages visited, time spent, and actions on the Site
• Aggregated usage data to analyse trends and improve the Site

Personal Information:

• Information you provide when you register, purchase, or contact me (name, email address, shipping/billing address, payment details)
• Your preferences (e.g. marketing or communications)
• Any other data you voluntarily share when using forms, emails, or support requests

2. How I Use Your Information

I use the information I collect for these purposes:

• To process and fulfil your orders of originals or prints
• To communicate with you about orders, enquiries, or customer service
• To send you updates, newsletters, or special offers (only if you opt in)
• To improve and maintain the Site’s functionality and user experience
• To conduct analysis and measure how visitors engage with my artwork and content

3. Sharing Your Information

I will not sell, rent, or share your personal information with third parties for their own marketing purposes without your explicit consent. However, I may share your data with trusted third parties for:

• Payment processors (e.g. Stripe, WooPay, PayPal)
• Couriers and delivery services to fulfil orders
• Website hosting and security services
• Analytics providers to understand traffic and improve performance
• Legal authorities, if required by law, or to protect my rights, property, or safety

4. Third-Party Providers

I work with third-party providers for various services (e.g. payments, shipping, email, analytics). Some of these providers may be located outside the UK or EU. I ensure that your data is handled in compliance with applicable data protection laws (e.g. UK GDPR), using appropriate safeguards (such as standard contractual clauses) when needed.

5. Your Rights Regarding Personal Information

You have the following rights under UK data protection law and GDPR:

• Access: You can ask to see what personal data I hold about you
  Rectification: You can request corrections to inaccurate or incomplete data
• Erasure (“right to be forgotten”): You can ask me to delete your data under certain conditions
• Restriction of processing: You may request limits on how your data is used
• Objection: You may object to certain uses (especially marketing)
• Data portability: You can request your data in a structured, machine-readable format
• Withdraw consent: For any processing based on consent
• Make a complaint: You can contact me or the relevant supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact me at sales@julieswinsco.com.

6. How Long I Retain Your Data

I retain personal information only as long as necessary:

• To deliver your orders and manage any returns or issues
• As required by law (e.g. for tax or financial record-keeping)
• Until you request deletion, if that is your preference

After that, data will be securely deleted or anonymised.

7. Cookies and Tracking Technologies

I use cookies to enhance your experience on my Site and for analytics and marketing. These include:

• Essential Cookies: Necessary for basic Site operations and order processing
• Performance / Analytics Cookies: To understand how the Site is used and improve it
• Marketing Cookies: To personalise communications and offers (only if consented)

You can manage your cookie preferences via your browser settings. Disabling cookies may affect certain features of the Site. See my Cookies policy.

8. Legal Basis for Processing

When processing your personal information, I rely on one or more of these legal grounds:

• Contract: To fulfil an order or perform services you requested
• Consent: For marketing communications or non-essential cookies
• Legitimate interests: To improve the Site, respond to enquiries, analyse trends, and protect security
• Compliance legal obligations: When required by law (financial, consumer, etc.)

9. International Data Transfers

Some of my service providers may transfer or store data outside the UK or the European Economic Area. In those cases, I ensure:

• Transfers use approved safeguards (e.g. standard contractual clauses)
• You are informed of where your data will go
• Protection equivalent to UK/EU data protection law is in place

10. Marketing and Communications

• If you choose to receive marketing from me, you may get emails about new artwork, events, or offers
• You can opt out at any time via unsubscribe links or by emailing info@julieswinsco.com
• I will only send you marketing with your explicit consent (where required)

11. Changes to This Privacy Policy

I may update this policy from time to time. I will post any material changes on this page. The date of the last update will be shown. Continued use of the Site after changes means you accept the updated policy.

12. Contact Information

If you have any questions or want to exercise any rights, please contact:

Julie Swinsco, Artist
Email: info@julieswinsco.com

Last modified: 16/09/2025